About King of Clean DC
King of Clean DC provides professional cleaning services for residential and commercial clients. By scheduling service with us, you agree to our terms and conditions set forth below.
Scheduling & Cancellations
Clients must provide at least 24 hours notice to cancel or reschedule a cleaning appointment. Same-day cancellations will result in a 50% service fee being charged. Missed appointments without notice will result in the full quoted service amount being charged.
Payment is due at completion of each cleaning service. Accepted payment methods include cash, check, and all major credit cards. A $25 fee will apply for returned checks. Clients with monthly recurring services must have a valid credit card on file.
Cleaning Crew Conduct
King of Clean DC crew members are thoroughly vetted, trained, and background checked. Crews conduct themselves professionally during service. Clients should immediately report any conduct concerns to management.
King of Clean DC provides limited reimbursement for verified accidental damages caused directly by our cleaning crews. Limitations and exclusions apply. Clients must report damages within 24 hours.
King of Clean DC maintains liability insurance appropriate for its commercial services. Clients may request Certificate of Insurance documentation. The maximum liability assumed by King of Clean DC is limited to the value of the service provided.
We stand behind our high-quality cleaning services. If you are not fully satisfied with your service, we will come back to address any issues or provide a partial or full refund as appropriate. Refunds are limited to payment amounts for a single service instance.
Reach out with any questions or concerns prior to or following your service. We are committed to your 100% satisfaction.